Refund policy

30-Day Money-Back Guarantee

We back our products — no fluff, no excuses.
 If you’re not feeling the results or something’s not right, you’ve got 30 days from delivery to request a refund.
 We built Striix to perform, so if it doesn’t work for you, we’ll make it right.

Eligibility

To qualify for a refund:

  • You must have purchased directly from striixnutrition.com
  • Your request must be submitted within 30 days of receiving your order
  • You’ll need proof of purchase (order number or email confirmation)

If you are not satisfied in 30 days we will give you a full refund on your first order. No questions asked and you can also keep the product. Simple. Stress Free. Feel the results or your money back.

How It Works

  1. Email info@striixnutrition.com with your order number and reason for the return.
  2. Our team will confirm your eligibility.
  3. Once your return is approved, we’ll issue your refund to your original payment method.
    • Allow 5–7 business days for processing.

Please Note: Shipping costs are non-refundable unless the product arrived damaged or incorrect.

Exchanges

We don’t currently offer direct exchanges.
If you ordered the wrong product, return it (unopened) and place a new order for the correct one.

Damaged or Missing Items

We inspect every order before it leaves the warehouse.
If something arrives damaged or missing, email us within 7 days with your order number and photos of the issue.
We’ll make it right.

Exceptions

We can’t refund:

  • Products not purchased through striixnutrition.com

  • Items returned after 30 days
  • Gift cards or promotional items

European Union 14 day cooling off period
 Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Need Help?

Our support team is here to help — email info@striixnutrition.com and we’ll respond within 24–48 hours.

Changes to this Returns & Refund Policy

Striix Nutrition reserves the right to make changes to this returns and refund policy at any time. Any updates or modifications will be posted on our website, and the effective date will be revised accordingly.